Essential skills: It is critical that the candidate demonstrate the ability to: Demonstrate understanding of the role of the purchaser and the needs of key stakeholders involved in contract management and delivery Explain contract provisions relevant to own job role and responsibilities Apply relevant organisation policies and procedures that relate to contractual compliance In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Access contractual documentation and organisation policies and procedures; needs of stakeholders; and legislation relevant to employment services Apply oral communication skills required to liaise with other stakeholders and colleagues, providing and eliciting information from clients and employers, and acknowledging and responding to a range of views Apply written communication skills required to fulfil job roles as specified by organisation/service: the level of skill may range from reading and understanding contracts and organisation policies and procedures, to documenting needs/ requirements of clients and employers, to preparing correspondence and business documents Apply interpersonal communication skills including working with others, displaying empathy with clients and an ability to relate to persons from diverse backgrounds and with multiple barriers to employment Apply problem solving skills to solve problems relating to contractual compliance, including compliance with code of practice |